Skip to main content

how the stm added insult to injury [literally]

edit :: i can't believe i forgot to mention this earlier, but yesterday on the bus ride to work the same bus driver who yelled at me for having the audacity to run in the direction of his bus made a wrong turn and completely departed his appointed route. he stopped the bus and apologised, but it still took between five and ten minutes for him to go around the block and get us back on course. no one yelled at him for screwing up and making us all late.

let me help you feel better about your morning. did you get yelled at for getting injured today? chances are you didn't unless you are 1.a child, in which case you really shouldn't be reading this blog; or 2. me.

this morning, there was a slow down on the metro line. it's never fun when this happens during rush hour, but it does happen and i'd resigned myself to the fact that i was going to miss my bus connection and be late for work. of course, when i got to the station where i make my transfer, there was the bus, running one minute late, with its door still open.

huzzah!

so i exited the metro and ran the ten feet to the door, which closed just as i arrived. i'm not entirely sure the driver saw me, so we're going to give him the benefit of the doubt and assume he wasn't just being a dick.

he started to pull away and i ran along side him for about another ten feet, at which point i slipped on the ice and landed in a heap on my knee and hands in front of horrified onlookers who had to help me get up. the bus did stop and when i was back on my feet and approached the door, the bus driver screamed at me, loud enough to be heard through the closed door: "lady, you can't run for the bus like that!!"

then he took off.

i went to speak to another employee, who was civil, but told me i shouldn't have run for the metro.

mea culpa. that was my bad.

let's ignore the fact that i ran a very short distance and that the door to the bus was open when i exited the metro doors. and let's ignore the fact that i was only late because the metro itself was delayed. and let's ignore the fact that i fell on ice because an area where people line up to get on public transit had a build-up of ice because it hadn't been properly salted. running for the bus is bad and i shouldn't have done it.

my issue is not that i missed my bus, or that i fell, as unpleasant as those things were. my issue is that the bus driver stopped and waited for me to approach, wounded and then yelled at me before taking off. like that was an important part of his schedule.

and my issue is that when i told another employee that i wanted to make a complaint about that treatment [aside from repeatedly telling me that i shouldn't have run for the bus, which i readily admitted was true] was to tell me that the bus driver "is a good guy" and that he'd "have a talk with him".

that's the complaints procedure, apparently.

aside from the fact that there is no documentation of this, i take issue with the insistence that the bus driver is such a good guy. good guys don't take time out of their day [when they're running late already] to yell at injured people, even if those injured people could be blamed for what happened to them. that's not good at all.

i appreciate the fact that the stm is committed to making sure that their workers are not abused or insulted by their passengers, because i've seen some pretty hideous behaviour directed towards public transit employees and i agree that that is inexcusable. it's just important for the stm to remember that they're driving on a two way street.

Comments

as long as you're here, why not read more?

jihadvertising?

i keep seeing this ad for tictac candies:



am i the only one who finds the suicide bomber clown at the end a little unnerving? all the nice natural things like the bunny and the [extinct] woolly mammoth and the fruit get devoured by a trying-to-appear-nonthreatening-but-obviously-psychotic clown who then blows himself up. congratulations, tictac, i think this ad has landed you on about a dozen watch lists.

oh and by the way, showing me that your product will somehow cause my stomach to explode in a rainbow of wtf makes me believe that doing consuming tictacs would be a worse dietary decision than the time i ate two raw eggs and a half a bottle of hot sauce on a dare.

mental health mondays :: pop quiz

those of you who are friends of mine on facebook [that might look a little weird to those of you seeing this post on facebook] may have seen my weekly "sunday quiz time", where i just ask random questions in the name of stimulating conversation. after doing that this week, i ended up taking a very wide variety of quizzes on mental floss, which made me a little smug about my knowledge of geography and a little rattled about my knowledge of the finer points of grammar. [i want to say, in my defense, that the one grammar quiz i found was really f**king hard. is that last sentence grammatically correct? i don't know. i have no confidence in my grammar anymore.]

i got so into answering questions about just about anything that i thought it might be fun to apply that format to mental health mondays. i've already done links to quizzes about various mental disorders and how to tell if you have them [i think it turned out i had all of them], but i wanted to do a special set of…

making faces :: hot stuff, comin' through

i don't even know what to say about the weather. the end of september saw temperatures at a scalding 36c/ 97f outside. this is especially annoying because we've had a moderate summer. most days it rained a little in the morning, the temperatures didn't creep into the 30s too often and there wasn't the normal stretch of a few weeks when it felt like we were living on the sun. now, we've receded into more normal fall weather, although it's still on the warm side for mid-october. that climate change thing is a bitch.

trying to think of something positive in the situation, it does put me in a perfect frame of mind to write about urban decay's naked heat palette. it's the latest in what appears to be an endless series of warm neutral and red eyeshadow palettes that have followed in the footsteps of anastasia's modern renaissance. [which i ultimately decided i didn't need after doing a thorough search of my considerable stash.] i do think that it'…