Skip to main content

how the stm added insult to injury [literally]

edit :: i can't believe i forgot to mention this earlier, but yesterday on the bus ride to work the same bus driver who yelled at me for having the audacity to run in the direction of his bus made a wrong turn and completely departed his appointed route. he stopped the bus and apologised, but it still took between five and ten minutes for him to go around the block and get us back on course. no one yelled at him for screwing up and making us all late.

let me help you feel better about your morning. did you get yelled at for getting injured today? chances are you didn't unless you are 1.a child, in which case you really shouldn't be reading this blog; or 2. me.

this morning, there was a slow down on the metro line. it's never fun when this happens during rush hour, but it does happen and i'd resigned myself to the fact that i was going to miss my bus connection and be late for work. of course, when i got to the station where i make my transfer, there was the bus, running one minute late, with its door still open.

huzzah!

so i exited the metro and ran the ten feet to the door, which closed just as i arrived. i'm not entirely sure the driver saw me, so we're going to give him the benefit of the doubt and assume he wasn't just being a dick.

he started to pull away and i ran along side him for about another ten feet, at which point i slipped on the ice and landed in a heap on my knee and hands in front of horrified onlookers who had to help me get up. the bus did stop and when i was back on my feet and approached the door, the bus driver screamed at me, loud enough to be heard through the closed door: "lady, you can't run for the bus like that!!"

then he took off.

i went to speak to another employee, who was civil, but told me i shouldn't have run for the metro.

mea culpa. that was my bad.

let's ignore the fact that i ran a very short distance and that the door to the bus was open when i exited the metro doors. and let's ignore the fact that i was only late because the metro itself was delayed. and let's ignore the fact that i fell on ice because an area where people line up to get on public transit had a build-up of ice because it hadn't been properly salted. running for the bus is bad and i shouldn't have done it.

my issue is not that i missed my bus, or that i fell, as unpleasant as those things were. my issue is that the bus driver stopped and waited for me to approach, wounded and then yelled at me before taking off. like that was an important part of his schedule.

and my issue is that when i told another employee that i wanted to make a complaint about that treatment [aside from repeatedly telling me that i shouldn't have run for the bus, which i readily admitted was true] was to tell me that the bus driver "is a good guy" and that he'd "have a talk with him".

that's the complaints procedure, apparently.

aside from the fact that there is no documentation of this, i take issue with the insistence that the bus driver is such a good guy. good guys don't take time out of their day [when they're running late already] to yell at injured people, even if those injured people could be blamed for what happened to them. that's not good at all.

i appreciate the fact that the stm is committed to making sure that their workers are not abused or insulted by their passengers, because i've seen some pretty hideous behaviour directed towards public transit employees and i agree that that is inexcusable. it's just important for the stm to remember that they're driving on a two way street.

Comments

as long as you're here, why not read more?

don't speak

you might think that it sounds dramatic, but linguistic genocide is something that happens. people in power will go to great lengths to eradicate certain languages, not just for the sheer joy of making the world a lesser place, but as a way of beating down the culture that's associated with it. language has a unique reciprocal bond with culture, and every group that has attempted to break down another has recognised that forbidding a cultural group from communicating in their own language is an extremely effective way to tear apart their culture.

there are lots [and lots and lots and lots] of examples of this sort of thing, some successful, some not, but far too many to cover in one blog post. however, i thought it was worth looking at some languages that have been the subjects of active repression, and what the political consequences of that have been.

devastation :: the native north american languages :: it should come as no surprise that the largest genocide in history [by a ma…

losers?

just a short time ago, i waxed prosaic about trump supporters who felt betrayed by their candidate pursuing in office the exact things that he said he would. short version: i have no sympathy.

today is a bit different. in the wake of america's bombing of a syrian air strip, in response to a chemical weapons attack by the syrian government, my facebook and twitter feeds were peppered with plaintive shades of "we believed you". these are the people who heard trump say that he wanted the united states to step back and focus on defending its own. indeed, trump did say such things, over and over; america cannot be the policeman of the world. even arch-liberal cynics like me had to admit that this was a refreshing argument to hear from someone outside the paul family, and, could easily have been turned into trump's greatest argument against hillary clinton. [he chose to go another way, which also worked.]

trump also said, repeatedly, that america needed to invest heavily …

long division

after the united states election last year, there were the usual calls for the country to unite behind the new president. that never happens anymore, because, since george w. bush scored a victory in 2004, having launched the country into a war in iraq for no reason, the people on the losing side of a presidential election have been pretty bloody angry about it. democrats hated bush 43. republicans really hated obama. democrats really hate trump.

it didn't help that trump didn't make the typical conciliatory gestures like including a couple of members of the opposite party in his cabinet, or encouraging his party to proceed slowly with contentious legislation. barack obama arguably wasted at least two and as many as six years of his tenure as president trying to play peacemaker before he felt sufficiently safe to just say "screw you guys" and start governing around the ridiculous congress he was forced to deal with. not-giving-a-shit obama was the best president in …