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how to run a public transit system. or not.

problem :: construction has restricted lanes on a major artery causing traffic buildup on several nearby street.

solution :: reroute buses to perfectly adequate nearby streets, because car drivers apparently haven't figured out that they're available for that purpose. ["ooh look! decorative streets honey!"]

problem :: commuters need to know where to catch the bus now.

solution :: put big day-glo signs up on the new temporary stops.

problem :: commuters need to know that the stops have moved, or else they won't start looking for temporary stops around the corner or down the street.

solution :: we're sure they'll figure it out eventually.

wrong you time-wasting imbeciles! it's a really important part of the process that you tell people their bus isn't coming, or at least that it's not coming where they expect it. you can put notices at the stops. you can make the changes on your website. you can tweet the changes in between messages that say there are no interruptions in service. ideally, you do a combination of these things so that no one spends 20 minutes in the rain before deciding to send out a search party. it's important that you do this because it's your job and because it's the only way to avoid irate customers writing blog posts calling you imbeciles and douchebags. douchebags.

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