Skip to main content

goodbye and good riddance...

well, after a slight delay, i am officially severing my ties with bell canada. yesterday, i arranged to have my telephone services transferred to another provider- something that even a few years ago would not have been an option.

strangely, i remember that years ago, bell canada's customer service was not that bad. it seems that, perversely, they've gotten worse since the market has opened up. then again, maybe it's not so perverse. after all, the opening of the market to competition means that everyone is vying for the greatest number of dollars. so in order to get the largest infusion of money, companies like bell are going to give priority to their largest customers, the people who have the biggest effect on their balance sheets, whereas, when customers had no one else to go to, bell might have been able to afford a slightly more egalitarian structure. chances are that my nightmarish experience with bell is offset somewhere along the line by a huge corporate contract that went their way, because their competent people have been diverted to working on that sort of thing.

frankly, i don't care.

all i care about is that the phone works and that i'm getting bills that are accurate. since i have other services with my new provider, i'm confident that they can meet these requirements. the fact that their service is also far cheaper than bell's is really just a bonus.

so, after a lifetime of service from bell or its subsidiaries, i've moved on. my infuriating saga with them (see earlier blog posts tagged "bell canada") may live on as some training seminar for prospective customer service representatives. i just hope that, when they're playing back the phone calls and going through the good points and bad points, that they know to tell them how the story ends and why.

Comments

Congratulation!
flora_mundi said…
the real kicker was when i found out i didn't even have to change my phone number... nor do i have to call and deal with bell... videotron calls and has my service switched to their network...

as long as you're here, why not read more?

jihadvertising?

i keep seeing this ad for tictac candies:



am i the only one who finds the suicide bomber clown at the end a little unnerving? all the nice natural things like the bunny and the [extinct] woolly mammoth and the fruit get devoured by a trying-to-appear-nonthreatening-but-obviously-psychotic clown who then blows himself up. congratulations, tictac, i think this ad has landed you on about a dozen watch lists.

oh and by the way, showing me that your product will somehow cause my stomach to explode in a rainbow of wtf makes me believe that doing consuming tictacs would be a worse dietary decision than the time i ate two raw eggs and a half a bottle of hot sauce on a dare.

making faces :: hot stuff, comin' through

i don't even know what to say about the weather. the end of september saw temperatures at a scalding 36c/ 97f outside. this is especially annoying because we've had a moderate summer. most days it rained a little in the morning, the temperatures didn't creep into the 30s too often and there wasn't the normal stretch of a few weeks when it felt like we were living on the sun. now, we've receded into more normal fall weather, although it's still on the warm side for mid-october. that climate change thing is a bitch.

trying to think of something positive in the situation, it does put me in a perfect frame of mind to write about urban decay's naked heat palette. it's the latest in what appears to be an endless series of warm neutral and red eyeshadow palettes that have followed in the footsteps of anastasia's modern renaissance. [which i ultimately decided i didn't need after doing a thorough search of my considerable stash.] i do think that it'…

i agree, smedley [or, smokers totally saved our planet in 1983]

so this conversation happened [via text, so i have evidence and possibly so does the canadian government and the nsa].

dom and i were trying to settle our mutual nerves about tomorrow night's conversion screening, remembering that we've made a fine little film that people should see. which is just about exactly what dom had said when i responded thusly:

me :: i agree smedley. [pauses for a moment] did you get that here?

dom :: no?

me :: the aliens who were looking at earth and then decided it wasn't worth bothering with because people smoked even though it was bad for them?
come to think of it, that might mean that smokers prevented an alien invasion in the seventies.

dom :: what ?!?!?

me :: i've had wine and very little food. [pause] but the alien thing was real. [pause.] well, real on tv.

dom :: please eat something.

of course, i was wrong. the ad in question ran in 1983. this is the part where i would triumphantly embed the ad from youtube, except that the governmen…