hello, may i speak to kathleen macdonald?
yes, this is she.
ms. macdonald, i am calling from bell canada regarding your past due account.
this is not the number you should be calling, my friend.
look carefully at your screen. do you see a note on there that i am waiting on a credit from you, in order to clear the balance of my current account?
oh, yes, i see that you are supposed to be getting a credit, but it doesn't tell me when.
can you see what my billing cycle is?
oh, yes, it says you'll be getting your final bill on november 14th.
you mean today.
so why are you calling me if you can see that there's an issue with the account that's pending and that i've already spent nearly four hours on the phone with you getting it resolved? i was told that i wouldn't be getting any more phone calls.
well it's an automatic dialer.
why hasn't my number been removed from the automatic dialer?
i guess the last person you talked to didn't do that.
the last person i talked to told me that the person before him was supposed to have done it.
i don't know why he didn't remove your name, ma'am.
[continue dialogue along these lines until a promise that my name is being removed at that very moment is extracted.]
congratulations adam from bell. (and i can only assume that you're prohibited from giving out last names because of the inevitable crank calls to your homes.) you are one more idiot in my rogue's gallery.