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insult to injury

so i'm at home, trying to get some writing done and the phone rings. although it's from the same phone bank as my previous calls from the bell canada billing office, i answer, preparing, teeth gritted, to explain to yet another uninformed moron that there is an issue with my account that they need to resolve and that they will receive their money (which, in point of fact, they have already received, but which has been credited to the wrong account) in due course.

the result? despite the fact that i stayed on the line for some time, repeating "hello? hello?"there was no response.

that's right. faced with the reality that they have made a mistake and that their own bureaucracy has slowed down the process of correcting it, compounded by the fact that their organisation is completely incapable of transmitting information from one branch to another, bell canada has started crank calling me.


as long as you're here, why not read more?

making faces :: soft touch

ah winter, how my lips hate you. it's too bad, really, because the rest of me likes winter, down to about -12 or so. but there's no arguing that i get dried out. nuxe rĂªve de miel is my super best friend at this time of year, even more so than otherwise. [i gave bite's agave lip mask a try only to find out i'm allergic to something in it.] but our [still] new apartment is somewhat drier than the old one [electric vs hot water heating], which meant that, for a long stretch, virtually every kind of lipstick was uncomfortable. the horror. [i wrote a post a while back about the formulas that are friendliest to chapped lips.]

faced with this dilemma, i decided to try something not exactly new, but [for me], out of the ordinary: being a gloss girl. now, i don't mind glosses. i buy them from time to time, and i used to buy more until i discovered that i just wasn't using them near enough to justify the continued purchases. my issues with glosses are that they feather…


i keep seeing this ad for tictac candies:

am i the only one who finds the suicide bomber clown at the end a little unnerving? all the nice natural things like the bunny and the [extinct] woolly mammoth and the fruit get devoured by a trying-to-appear-nonthreatening-but-obviously-psychotic clown who then blows himself up. congratulations, tictac, i think this ad has landed you on about a dozen watch lists.

oh and by the way, showing me that your product will somehow cause my stomach to explode in a rainbow of wtf makes me believe that doing consuming tictacs would be a worse dietary decision than the time i ate two raw eggs and a half a bottle of hot sauce on a dare.

making faces :: a lip for all seasons [winter edition]

it seems oddly canadian to have two posts in a row about winter/ cold/ snow, but they're obviously unrelated. after all, for most people winter is a season, but in colour analysis terms, winter is part of what you are, an effect of the different wavelengths that comprise the physical part of the thing known as "you". this might be getting a little heady for a post about lipstick. moving on...

if you've perused the other entries in this series without finding something that really spoke to you [figuratively- lipsticks shouldn't actually speak to you- get help], you may belong in one of the winter seasons. winter, like summer, is cool in tone; like spring, it is saturated; like autumn, it is dark. that combination of elements creates a colour palette [or three] that reads as very "strong" to most. and on people who aren't part of the winter group, such a palette would look severe. the point of finding a palette that reads "correctly" on you…